Begin Your Journey to Recovery
We understand that reaching out for help takes courage. At MKL Rehab, our admissions team is here to make the process as straightforward and stress-free as possible. From your very first conversation with us, you will be treated with warmth, respect, and complete confidentiality.
Whether you are seeking treatment for yourself or supporting a loved one, we will walk you through every step — from the initial assessment to insurance verification to your first day on our Oakland campus. Most people begin treatment within 24 to 48 hours of their first call. There is no waiting list, and there is no judgment. Just a team of professionals ready to help you take the next step.
Our Admissions Process
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Call Our Team
Reach out to our admissions specialists at (209) 441-0046. Available 24/7, confidential, no obligation.
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Assessment
We conduct a thorough clinical assessment to understand your unique situation and determine the best level of care.
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Insurance Verification
Our team verifies your insurance benefits and explains coverage so there are no surprises.
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Travel & Arrival
We coordinate travel logistics and welcome you to our facility with a personalized intake process.
Insurance We Accept
We work with most major insurance providers to make treatment accessible.
- Aetna
- Blue Cross Blue Shield
- Cigna
- United Healthcare
- Humana
- Magellan
- Tricare
- Medicare
- Medicaid
Don't see your provider? Call (209) 441-0046 to discuss payment options.
What to Bring
Packing for treatment doesn't need to be overwhelming. Here is what we recommend bringing to our facility:
- Comfortable, casual clothing for 5-7 days (we have on-site laundry)
- Sturdy shoes and a light jacket — Oakland weather can shift quickly in the hills
- Personal hygiene items (toothbrush, shampoo, deodorant — fragrance-free preferred)
- Any prescribed medications in their original labeled containers
- Photo ID and insurance card
- A journal or notebook (optional but encouraged)
- A list of emergency contacts
Please leave at home: electronics with cameras, weapons, alcohol, drugs or drug paraphernalia, valuables, and large amounts of cash. For a complete packing guide, our admissions team will provide detailed instructions when you call.
Frequently Asked Questions
How long does treatment at MKL Rehab typically take?
Treatment length is tailored to each person's clinical needs. Medical detox generally lasts 3 to 7 days. Residential stays run 30 to 90 days, with the possibility of extension when clinical progress warrants it. Our IOP spans 6 to 12 weeks, and standard outpatient care continues for as long as it delivers measurable benefit. Your care team reviews your plan on an ongoing basis and adjusts the timeline to match your recovery trajectory.
Which insurance carriers does MKL Rehab accept?
MKL Rehab works with the majority of major insurance providers, including Aetna, Blue Cross Blue Shield, Cigna, United Healthcare, Humana, Magellan, Tricare, Medicare, and Medi-Cal. Our admissions staff will verify your specific benefits quickly and clearly, explaining coverage details, any anticipated out-of-pocket expenses, and available payment arrangements before you commit to treatment.
Is your detox program staffed around the clock?
Yes. Our medical detox unit maintains 24/7 physician and nursing coverage. Dr. Kwame Mensah, our Medical Director, leads a team of addiction medicine specialists who monitor every patient continuously, administer medication-assisted treatment when clinically indicated, and uphold strict safety standards throughout the withdrawal and stabilization period.
Can my family participate in my treatment?
Absolutely. Family involvement is integral to our approach. Residential patients take part in structured family therapy sessions, have scheduled visiting windows on weekends, and receive designated phone time. Our clinicians also provide psychoeducation to help family members understand the dynamics of addiction, improve communication, and create a supportive home environment for their loved one's return.
What kind of support is available after I finish treatment?
Continuing-care planning begins on the day of admission. Before you leave, your treatment team develops a detailed aftercare roadmap that may include step-down to outpatient services, referrals to sober living homes in the East Bay, ongoing individual therapy, mutual-support group schedules, and enrollment in our alumni community. Our team stays accessible as a resource long after your time on campus concludes.
Does MKL Rehab treat mental health conditions alongside addiction?
Yes. Our dual diagnosis program is specifically designed for people managing substance use disorders alongside conditions like depression, anxiety, PTSD, or bipolar disorder. Our psychiatric team conducts thorough evaluations, provides ongoing medication management, and coordinates closely with therapists to ensure both conditions receive simultaneous, integrated treatment for the best possible outcomes.